Responsible access
Each customer is responsible for the use of their credentials and for managing users associated with their account.
Legal framework
Clear rules for operating the service without ambiguity.
These terms describe the general conditions of use for ElMenu.uk, including access to the dashboard, responsibility for published content, plans and operational continuity of the service.
Quick overview
Core principles
A summary of the criteria governing the service usage relationship.
Your own content
The restaurant declares that it is authorised to publish the text, prices, images and brands displayed on its menu.
Plans and continuity
The scope of the service depends on the active plan and may change if a trial or subscription expires.
1. Purpose of the service
ElMenu.uk provides a platform for creating, managing and publishing digital menus via web links and QR codes. The service is aimed at restaurants and food businesses.
The platform may include customisation tools, statistics, product and category management, QR materials and commercial features associated with the contracted plan.
2. Account and access
The account holder is responsible for the accuracy of the information entered and for keeping their credentials secure. Any activity carried out from the account is presumed to be authorised by the holder unless proven otherwise.
ElMenu.uk may suspend access in cases of misuse, operational risk, fraudulent use or serious breach of these conditions.
- Do not share login details with third parties without internal oversight.
- Use genuine restaurant details.
- Report security incidents as soon as they are detected.
3. Published content
The customer is responsible for the content published on their menu, including images, descriptions, prices, trademarks, logos, nutritional information and commercial messages.
ElMenu.uk does not pre-validate the legality, accuracy or ownership of any content uploaded by users.
- Do not publish illegal or misleading content.
- Do not use material without authorisation.
- Keep prices and availability up to date if displayed to the public.
4. Plans, trials and payments
Available features, limits and benefits depend on the active plan. Trial periods and commercial activation may be subject to manual validation by ElMenu.uk.
If a trial or subscription expires, some features may be reduced or limited according to the applicable plan rules at that time.
- Prices may be updated with reasonable prior notice.
- Paid activation may require administrative validation.
- Plan changes may be managed by the administration to maintain operational consistency.
5. Availability and limitation of liability
ElMenu.uk aims to maintain continuous operation but does not guarantee absolute, uninterrupted availability. There may be maintenance, technical incidents or external events beyond the control of the service.
To the maximum extent permitted by law, ElMenu.uk's liability is limited to the provision of the contracted service and does not cover indirect losses, lost profits or damages arising from the user's misuse of the system.
6. Amendments and validity
These terms may be updated to reflect regulatory, technical or commercial changes. The version published on the website is considered the current version.
Continued use of the service following an update constitutes acceptance of the new conditions, unless the user formally expresses their disagreement and requests account closure.
FAQ
Frequently asked questions
Straightforward answers to resolve operational, commercial and legal queries without relying on the dashboard.
Do these terms replace special agreements?
No. If a specific proposal or commercial agreement exists, that document may supplement or prevail where applicable.
Can I cancel my use of the service?
Yes. You may request closure or deactivation, subject to any outstanding commercial obligations.
Does ElMenu review each menu before publication?
Not generally. The primary responsibility for published content lies with the account holder.
Need to clarify a legal or commercial point?
If you have questions about the scope of the service, plans or conditions of use, it is best to resolve them before operating in production.